What makes RelianceNet a better choice than any other IT provider?

It's simple! Expertise, experience and our COMMITMENT to helping our clients. RelianceNet has a track record of success in helping clients throughout the area succeed by providing great people and products when needed! "Under commit and over deliver" has always represented our approach to serving our clients.

We're small and don't have the budget for a full-time IT team. But outsourcing seems expensive. Is there an actual cost advantage to outsourced help?

It depends on each client's situation. A total outsourcing model isn't appropriate for all clients. However, all clients need some outsourced help in order to stay on top of things in the most cost-effective and reliable manner. It isn't cost-effective for many organizations to try and maintain all required skills in-house. So outsourcing is a natural way to complement internal talents and ensure you have the expertise needed. The first step is for us to explore your specific requirements and goals. Then we will work with you to develop a plan to cost effectively deliver the best solution.

If we choose to outsource, won't you just send us a bunch of different people? If so, how will you ever really get to know us?

Not us. Our goal is to become an extension of your team. To do this we need to provide consistent personnel that know your technology and your organization's dynamics and goals. A primary engineer, account manager and service coordinator will be assigned to your account. We then train backup personnel as needed to ensure the highest level of support. When someone outside of your primary team is assigned to respond, they will be guided by that team to guarantee effective support.

What type of experts does RelianceNet have on its team?

• Consultants and Project Managers with experience working with small- to mid- sized clients to provide appropriate and cost effective solutions.
• Microsoft Certified Systems Engineer & Microsoft Certified Professional: Windows NT Workstation, Windows NT Server, Windows NT Enterprise Server, Windows 2000 Professional, Exchange 5.0, TCP/IP and Proxy 2.0
• Novell Master Certified Netware Engineer & Novell Certified Netware Administrator
• Network + and A+ Certified
• Certified Sonicwall Systems Administrator
• Cisco Certified Network Associate
• Citrix Certified
• Cisco Certified Design Associate
• APC PowerPartner Certified

Does RelianceNet sell hardware and software products?

Yes. We are authorized by all of the top vendors and can help you with all of your product requirements. We have local stock for immediate requirements and national warehouses that can provide local service wherever you are. You can order right over the phone or online at our storefront and compare products before buying them through our secure ordering process.

Can I research and buy products online at RelianceNet's Web site?

Yes. Our online storefront allows you to search for products and purchase them securely online and it also provides research and comparison tools. Our site was designed to make selecting the right products easy and as a way to offer immediate self service on orders that don't require our personal service. You can search for products in a number or ways, research options, compare features on multiple products, print spec sheets, check availability and prices and place orders. Best of all, if you need help we are right here to handle your needs - we offer the convenience of the Web and the value of a local partner all rolled into one. Try out our online ordering and let us know what you think. We are open to your ideas and comments.

My company has an office locally, as well as offices across the United States. Can RelianceNet help if we have a technology project in another state?

Yes, we can help clients throughout the US. We are members of the Venture Tech Network, which links us with partners across the country. To learn more about the VentureTech Network, click here.