"I just wanted to take this time to let you know what a great help that Tony has been here at DISA. Tony has completed every task I have given to him in an expedient manor. He has helped me solve several difficult problems. His professionalism and work ethic are among some of the best I've seen.

I've dealt with a lot of contractors throughout my career and there are very few that I would hire after 5 days of working with them. I would have hired Tony after the first day if I had a place for him."

Greg Lear
Director of Information Technology
Data Interchange Standards Association
Alexandria, Virginia

"On AJ's last schedule day here, he took the initiative to review our current internet line service agreement. By the end of the day, AJ had renegotiated a better rate with our current provider, WorldCom and saved us over $13,000 annually!

I truly appreciate his efforts to do his best for my organization."

Director of Information Technology
Non-Profit Association
Washington, DC

"I would like to express to you how much we appreciate Carleton being on site for us during the migration. His knowledge and experience enabled us to finally get the circuit up and running. We had some glitches from the phone company that was the root of the problem. Thanks again. Please let him know how much we appreciated him being there for us."

Todd Rodgers
Manager of Network Operations
Ducks Unlimited, Inc.
Washington, DC

"In the effort to overcome the overwhelming impact of the infamous Nimda virus put upon WDG/Blue Chair Design's computer network, I would like to thank you for the exceptional technical support provided by Reliance Network Solutions, Inc. This computer virus impacted a substantial portion of our network, both workstations and servers. Upon discovering this virus, an action plan was expedited to remedy the infectious repercussions of the Nimda virus. In the process of removing the virus from the network, a third party software led to the unexpected crashing (downing) of WDG/Blue Chair Design's mail server. In order to bring the mail server back on line, efforts were made to seek additional technical assistance to correct this unforeseen dilemma.

As a result of the mail server crashing, a call was placed to Dale on Tuesday evening to assist in providing additional technical support to help bring the mail server back on line. He dispatched Ben without any hesitation. Ben arrived at Weihe Design Group (WDG) at approximately 6pm that Tuesday evening. Determined to get the mail server back on line prior to resigning for the day, Ben assisted in repairs to the server until 7am, the following Wednesday morning. The service that RelianceNet provided was over and beyond what was expected, considering the timing of the request for technical assistance.

Again, I would like to acknowledge my appreciation to RelianceNet for a job well done. Thanks."

Donald Ragland, MCSE,CNA
CADD/Network Manager
WEIHE DESIGN GROUP, PLLC
Washington, DC 20036

"RelianceNet reflects the good old days…when people were well-trained, professional, and consistently provided great customer service. RelianceNet has always been dependable and responsive. It's invaluable to us."

"RelianceNet doesn't just provide service, they advise. And I can't say enough good things about the staff. All have a high level of expertise and are friendly. RelianceNet has never supplemented our IT staff with a professional that I didn't like or want to work with again."

"I'm not the kind of Director that sits in an ivory tower. I spend a lot of time working with the IT staff. Everyone that RelianceNet has brought in has been good. And each person offers something a little different. AJ is very friendly and always joking and making me laugh - that's a great asset to have when we're in the middle of a crisis. Jack is extremely thorough. Tony comes in and really gets things done efficiently. And Ben has been a wonderful asset as well. He's just a great guy to work with."

"ReliancNet has provided both staff augmentation and project support. Both have been very valuable. But I can't say enough about how wonderful the staff augmentation has been. It is so nice to work with, actually partner with, a group of people who truly know us and can step in on a moment's notice. If someone is sick or on vacation, or we just need extra help, I'm always guaranteed that I'll work with someone who understands our needs."

Director of Information Technology
Non-Profit Association
Washington, DC

"Things are very different now. I feel like everything is proactive and we're actually ahead of the curve ball for once. RelianceNet is very thorough. Our server space is monitored extensively so we no longer have bandwidth issues. Plus, as an advertising firm, we communicate a lot and e-mail is very important. We have a server dedicated to MS Exchange. Our Internet access has also been an issue. I think that marketing & advertising is one of the few industries where you actually expect your employees to spend a lot of time online. So it has been very important to us to stay connected and functional. We're an ad agency - we can't be down."

"Jack has been our primary contact and he's been great to work with. He's very knowledgeable and often provides recommendations for doing things better. In addition to Jack, I have to say that every member of the RelianceNet team that I've met so far has been a pleasure to work with. To me, it's about the people more than anything else. And I'm in a people business so I understand the value of great customer service. It begins with Dale every time we have a customer service question and extends to the tech team. Everyone is professional and knowledgeable. You want to work with people like that."

Steve Stern
Vice President
LM&O Advertising
Arlington, Virginia

"We were experiencing all types of problems when we called Reliance - so many that we couldn't even function internally. Your firm came in and fixed everything. We plan on being all digital this year and the projects have already started. I have complete confidence that Reliance will help us meet our goals. It's so nice to work with a company you can count on."

"Tony is great. I've never met such a hard working person. He comes in and gets down to business."

Otis Warren
President
Otis Warren & Company
Baltimore, Maryland